Healthcare Provider FAQs
How to Prescribe
How do I prescribe Plenity?
Only GoGoMeds Pharmacy can fill your Plenity prescriptions. E-prescribe Plenity to GoGoMeds Pharmacy in Southgate, KY, or fax/e-fax it to them at 877-766-0185. Each prescription should be written for 1 box (4-week supply) with the directions: “Take 3 capsules (1 pod) with 16 oz of water 20 minutes before lunch and dinner, 7 days a week. If a pre-meal dose is missed, take Plenity during or immediately after that meal.” Refills are up to clinical judgement, but we recommend 12 refills of Plenity to address the long-term nature of weight management. The patient will be offered the choice between a 4-week supply for $98 or a discounted 12-week supply for $249. Once GoGoMeds Pharmacy receives the prescription, they will contact your patient via email, text, or phone to complete checkout. Once the patient has completed checkout, they will typically receive their Plenity shipment within 2 business days.
To learn more and see a sample Plenity prescription, please visit https://www.myplenity.com/hcp/prescribing-plenity.
Where is Plenity in my e-prescribing platform?
Please search for “Plenity” in your e-prescribing platform, and be sure to select “GoGoMeds Pharmacy” in Southgate, KY as the pharmacy. If you cannot locate either Plenity and/or GoGoMeds Pharmacy in your e-prescribing platform, please call 1-844-PLENITY and ask the customer service representative to open a request to have Plenity added to your EHR platform.
How do I get Plenity added to my prescribing platform?
Call 1-844-PLENITY and ask the representative to help get Plenity added to your e-prescribing platform, or contact your local EHR administrator and request that they add Plenity to your e-prescribing platform.
Can I send Plenity prescriptions to a local retail pharmacy?
No. Retail pharmacies will NOT be able to fulfill HCP prescriptions for Plenity. Prescriptions should be e-prescribed to GoGoMeds Pharmacy via electronic medical records, e-fax, or fax. To learn more and see a sample Plenity prescription, please visit https://www.myplenity.com/hcp/prescribing-plenity.
What should I do if I already sent a patient's Plenity prescription to any pharmacy other than GoGoMeds Pharmacy?
We recommend that you send a new Plenity prescription to GoGoMeds Pharmacy via e-prescription, or you can fax/e-fax it to them at 877-766-0185. Please also inform your patient that GoGoMeds Pharmacy will contact them within 1-2 business days via phone, email, or text. To learn more and see a sample Plenity prescription, please visit https://www.myplenity.com/hcp/prescribing-plenity.
Before prescribing Plenity, are there dosage requirements and clinical imperatives I must explain to patients?
It’s important to manage expectations with patients. Plenity doesn’t work overnight. It takes time for you and your patients to see results. Patients must be committed to following the only approved dosing schedule for Plenity: taking 3 capsules (supplied in a single pod) of Plenity 20 mins before every lunch and dinner, 7 days a week. Plenity is a complement to patients’ other lifestyle changes, like diet and exercise, to help them achieve their weight management goals.1 To learn more and see a sample Plenity prescription, please visit https://www.myplenity.com/hcp/prescribing-plenity.
How much does Plenity cost?
Plenity has been priced for all patients at a universal cost of $98 for a 4-week supply, or $1.75 per meal. However, your patients can receive a 15% discount if they sign up for quarterly shipments.
Is Plenity covered by insurance?
We anticipate that some plans that cover prescription weight loss products at Tier 3 will also look to do the same with Plenity—unfortunately, coverage for weight management prescriptions is highly variable. Patients with an HSA (Health Savings Account), FSA (Flexible Spending Account), or MSA (Medical Savings Account) should be able to use that to cover some or all of their out-of-pocket costs for Plenity. These are among the reasons why we have set a predictable and fair out-of-pocket cost for Plenity: $98 for a 4-week supply, or $1.75 per meal. Patients can receive an additional 15% discount if they opt for the 12-week supply at checkout with GoGoMeds Pharmacy. Plenity also comes with the complimentary Plenity Member Experience program that offers education and support in the areas of mindful eating, nutrition, and behavior change. The Plenity Member Experience invitation is included in their first shipment of Plenity.
How long will it take for my patient to receive their first order once prescribed through GoGoMeds Pharmacy?
Once you prescribe Plenity, GoGoMeds Pharmacy will typically contact your patient within 1-2 business days to complete their order via: Email: hello@gogomeds.com, Phone: 855-498-4886, Text Message: 888-384-1802. Once they have completed checkout, patients will usually receive Plenity within 2 business days. Click here for a printable patient resource about the GoGoMeds Pharmacy process.
If I refer a patient to Plenity Telehealth by Ro, will I have access to my patient’s records?
Once your patient receives a Plenity prescription and starts taking Plenity, Ro will send them a clinical care summary that has been designed for easy sharing with their primary healthcare provider.
If I refer a patient to Plenity Telehealth by Ro, how long will it take my patient to get Plenity?
Once you refer a patient to Plenity Telehealth by Ro, they will need to complete an initial online clinical evaluation (about 20 minutes). A Plenity Telehealth by Ro physician will review the evaluation and contact the patient with any outstanding questions. If deemed appropriate, a Plenity prescription will be written, and the patient will pay directly for Plenity via Plenity Telehealth by Ro. Plenity will then be shipped to the patient’s home and typically arrives within 2 business days. Once they have started taking Plenity, they will be provided a clinical care summary designed for easy sharing with their healthcare provider.
Can I prescribe for specific patients who require my oversight and refer others to Plenity Telehealth by Ro?
Of course. You have complete flexibility to choose whichever option works best for you and each of your patients.
Will Ro reach out to my patient regarding any other matters related to their health?
No, Ro will not reach out to patients regarding anything unrelated to Plenity. Ro will always work as an extension of your team, not a replacement.
More About Plenity
What is Plenity?
Plenity is an FDA-cleared, prescription-only aid for weight management. It is made from naturally derived building blocks—modified cellulose and citric acid. Taken with water 20 minutes before lunch and dinner, Plenity helps patients feel full, eat less, and lose weight.
To learn more about this Plenity topic, please visit https://www.myplenity.com/healthcare-professionals/difference.
How does Plenity work?
Plenity is taken as three capsules with 16 ounces of water 20 minutes before lunch and dinner. Plenity absorbs the water it’s taken with and mixes with the food eaten. As your patients continue to use it, they feel fuller throughout the day.
To learn more about this Plenity topic, please visit https://www.myplenity.com/healthcare-professionals/difference.
Did Plenity work in clinical trials?
In a clinical study,* nearly 6 out of 10 patients who took Plenity lost at least 5% of their body weight. The average weight loss of these 6 out of 10 responders was 10% (about 22 pounds).
*Plenity or placebo was given to 436 adults who were overweight or had obesity, with and without type 2 diabetes, over 24 weeks in conjunction with diet and exercise. The study was designed to measure:
- whether at least 35% of individuals receiving Plenity lost 5% of their body weight in clinical trials. The study found that 59% of Plenity responders lost on average 10% of their body weight (22 pounds) in six months.
- whether individuals receiving Plenity lost 3% more of their body weight than individuals receiving placebo. The study found that individuals on Plenity lost on average 6% vs individuals on placebo, who lost on average 4%.
In clinical studies, there was no difference in overall side effects compared to placebo. The most common side effects were fullness, bloating, flatulence, and/or abdominal pain. Patients who are allergic to cellulose, citric acid, sodium stearyl fumarate, gelatin, or titanium dioxide should not take Plenity.
To learn more about this Plenity topic, please visit https://www.myplenity.com/healthcare-professionals/plenity-efficacy or visit https://plenitytalkingpaper.com/ for a unique multimedia experience featuring Plenity clinical study lead investigator Dr. Louis Aronne.
Is Plenity a drug?
No, Plenity is not a drug. It is a stimulant-free, non-habit-forming, FDA-cleared medical device available only by prescription. Plenity is not absorbed into the bloodstream.
To learn more about this Plenity topic, please visit https://www.myplenity.com/healthcare-professionals/difference.
What are the side effects of Plenity?
In a clinical study,* approximately 1 in 3 people experienced an adverse event, most commonly gastrointestinal in nature. The overall incidence of side effects for patients taking Plenity was no different than for individuals taking placebo. The most common side effects were fullness, bloating, flatulence, and/or abdominal pain. These gastrointestinal side effects were generally mild to moderate in intensity and resolved within a matter of days or weeks, without discontinuation of Plenity.
*Plenity or placebo was given to 436 adults who were overweight or had obesity, with and without type 2 diabetes, over 24 weeks in conjunction with diet and exercise. The study was designed to measure:
- whether at least 35% of individuals receiving Plenity lost 5% of their body weight in clinical trials. The study found that 59% of Plenity responders lost on average 10% of their body weight (22 pounds) in six months.
- whether individuals receiving Plenity lost 3% more of their body weight than individuals receiving placebo. The study found that individuals on Plenity lost on average 6% vs individuals on placebo, who lost on average 4%.
In clinical studies, there was no difference in overall side effects compared to placebo. The most common side effects were fullness, bloating, flatulence, and/or abdominal pain. Patients who are allergic to cellulose, citric acid, sodium stearyl fumarate, gelatin, or titanium dioxide should not take Plenity.
To learn more about this Plenity topic, please visit https://www.myplenity.com/healthcare-professionals/safety or visit https://plenitytalkingpaper.com/ for a unique multimedia experience featuring Plenity clinical study lead investigator Dr. Louis Aronne.
How safe is Plenity?
Plenity has been shown in a clinical study to have a proven safety profile and is as well-tolerated as a placebo.*
*Plenity or placebo was given to 436 adults who were overweight or had obesity, with and without type 2 diabetes, over 24 weeks in conjunction with diet and exercise. The study was designed to measure:
- whether at least 35% of individuals receiving Plenity lost 5% of their body weight in clinical trials. The study found that 59% of Plenity responders lost on average 10% of their body weight (22 pounds) in six months.
- whether individuals receiving Plenity lost 3% more of their body weight than individuals receiving placebo. The study found that individuals on Plenity lost on average 6% vs individuals on placebo, who lost on average 4%.
In clinical studies, there was no difference in overall side effects compared to placebo. The most common side effects were fullness, bloating, flatulence, and/or abdominal pain. Patients who are allergic to cellulose, citric acid, sodium stearyl fumarate, gelatin, or titanium dioxide should not take Plenity.
To learn more about this Plenity topic, please visit https://www.myplenity.com/healthcare-professionals/safety or visit https://plenitytalkingpaper.com/ for a unique multimedia experience featuring Plenity clinical study lead investigator Dr. Louis Aronne.
Who can take Plenity?
Adults with excess weight or obesity who have a body mass index (BMI) of 25 to 40 kg/m² are eligible for Plenity, as a part of a weight management plan that includes diet and exercise.
Plenity is not indicated for patients under the age of 22. Patients who are pregnant or are allergic to cellulose, citric acid, sodium stearyl fumarate, gelatin, or titanium dioxide should not take Plenity.
To learn more about this Plenity topic, please visit https://www.myplenity.com/healthcare-professionals/prescribing-plenity.
Is Plenity suitable for children?
Plenity has not been studied in people under the age of 22. It has been cleared by the FDA for adults.
Is Plenity kosher or vegetarian?
No. The capsule for Plenity is made with gelatin, which is a porcine-derived product.
Is Plenity wheat- and gluten-free?
Yes, Plenity contains neither wheat nor gluten.
Ready to prescribe?
Intended Use
Plenity® is indicated to aid weight management in adults with excess weight or obesity, a Body Mass Index (BMI) of 25–40 kg/m², when used in conjunction with diet and exercise.
Important Safety Information
- Plenity is contraindicated in patients who are pregnant or are allergic to cellulose, citric acid, sodium stearyl fumarate, gelatin, or titanium dioxide
- Plenity may alter the absorption of medications. Read Sections 6 and 8.3 of the Instructions for Use carefully
- Avoid use in patients with: esophageal anatomic anomalies, including webs, diverticuli, and rings; suspected strictures (such as patients with Crohn’s disease); and complications from prior gastrointestinal (GI) surgery that could affect GI transit and motility
- Use with caution in patients with active gastrointestinal conditions such as gastro-esophageal reflux disease (GERD), ulcers, or heartburn
- The overall incidence of AEs in the Plenity group was no different than the placebo group
- The most common side effects were diarrhea, distended abdomen, infrequent bowel movements, and flatulence
Rx Only. For the safe and proper use of Plenity, refer to the Healthcare Professionals Instructions for Use.
- Plenity [Instructions for Use]. Boston, MA: Gelesis, Inc.; 2021.
- Greenway FL, Aronne LJ, RabenA, et al. A randomized, double-blind, placebo-controlled study of Gelesis100: a novel nonsystemicoral hydrogel for weight loss. Obesity. 2019;27(2):205–216.
BMI=body mass index; GI=gastrointestinal; HCP=healthcare provider; HIPAA=Health Insurance Portability and Accountability Act; GLOW=Gelesis Loss Of Weight.